An engineer on the service desk, taking a client's call
Our mission
Our mission is to deliver reliable, top tier IT services while making sure every client feels genuinely valued and properly supported.
Engineers at work in the WhizzIT officeA service desk engineer helping a clientThe WhizzIT van, outside the office01 / 03
Engineers at work in the WhizzIT office
01Our story
A partner, not just a provider
We saw a gap in the affordable IT support market for a business that genuinely puts clients first. WhizzIT combines best in class technical expertise with the accountability and responsiveness of a senior team that stays close to every account.
A service desk engineer helping a client
02Our approach
IT support built on long-term partnerships
Every client gets the same dedication and care, whatever the size of their business. We take the time to understand your goals, tailor our services to match, and build trusted partnerships that help your business grow with confidence.
The WhizzIT van, outside the office
03Why choose WhizzIT
Support that goes beyond the fix
Exceptional IT support goes beyond fixing technical issues. It is about providing outstanding customer service every step of the way, so you always feel supported and valued. Whether it is troubleshooting, proactive maintenance or strategic IT guidance, you get clear communication and a friendly, professional approach.
What we stand for
Four things we refuse to compromise on
Every client gets the same dedication and care, whatever the size of their business.
01
Service
Exceptional customer service is at the heart of everything we do. Five star support combining technical excellence with a personal touch.
02
Reliability
Speed and reliability are our priorities. Fast response times backed by clear SLA agreements, so issues are resolved quickly and efficiently.
03
Expertise
Our team of highly skilled professionals brings in depth technical knowledge to every task, delivering the best solutions for your business.
04
Affordability
Cost effective IT solutions without compromising on quality. Tailored support that maximises value and minimises costs for your business.
Figures published by WhizzIT. Response and resolution times measured across every ticket in 2025.
Meet the team
The people behind WhizzIT
Senior engineers who stay close to every account, so you speak to someone who already knows your setup.
BC
Billy Carey
CEO
Billy founded WhizzIT after spending over ten years in the MSP industry. He has a background in IT support and cyber security, and as demand for both kept growing he decided to bring them together under one roof. Billy has always cared about getting customer service right and building strong relationships with clients, and that is what WhizzIT is built around.
Harry is a senior support engineer with deep knowledge of both Microsoft and Google systems. He has a real talent for customer service and tends to build long lasting relationships with the clients he works with, who know they can count on him to sort things out properly.
Connor is a 1st Line Support Engineer and often the first point of contact when clients need a hand. He focuses on desktop support and cloud system administration, and is a talented engineer who is picking up new skills quickly. Connor has become an integral part of the WhizzIT team.
Sebastian (Seb) is a personable 1st Line Support Engineer who brings vast experience across a wide range of systems. Personable and easy to talk to, Seb makes sure every client feels looked after and is a valued member of the WhizzIT team.
“Great IT support company. The WhizzIT team are professional, responsive and easy to work with. Any issues are dealt with quickly and they are never slow to pick up the phone.”
Independently assessed against the UK government-backed scheme, so our security fundamentals are verified rather than simply claimed. We help clients certify too.How Cyber Essentials helps you
Microsoft Cloud Solution Provider
A direct partnership with Microsoft. We license, deploy and support Microsoft 365 and Azure for you, with escalation straight to Microsoft when it is needed.Our Microsoft cloud services
Cyber Essentials is a UK government scheme run by the National Cyber Security Centre, delivered by IASME. You can verify what the certification covers at source.