Managed IT support
Unlimited remote service desk, onsite engineers when you need them and ITIL-aligned processes that fix things properly, first time, for businesses across the UK.
Prefer to talk? Call 020 4634 2518 · Rated 5.0 on Google · UK-wide coverage
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What it covers
Our IT support covers the ongoing maintenance and management of your end users, hardware and infrastructure, so your business keeps running smoothly even when technical issues arise, as they inevitably do.
Support covers everything from simple tasks like password resets and new user setup through to complex challenges like resolving security issues. We follow ITIL-aligned processes, respond fast and fix things properly, first time.
How it works
Our technicians securely access your systems from anywhere to resolve issues quickly, from software errors and updates to security alerts and connectivity problems. No waiting for a visit, fast responses, minimal disruption and constant access to expert help. When something needs hands on hardware, engineers travel from our London and Stevenage offices across Hertfordshire and the capital.
Hands-on help at your premises for anything that needs physical attention: hardware installation, server maintenance, network setup and complex troubleshooting. An engineer can be on site when hardware needs hands on it.
Managed IT support
Everything your team needs to stay productive, wrapped into one predictable monthly service.
The businesses we look after
Certified & accredited
Cyber Essentials is a UK government scheme run by the National Cyber Security Centre, delivered by IASME. You can verify what the certification covers at source.
Why WhizzIT
We resolve IT issues quickly while proactively monitoring your systems to prevent future problems, keeping your business running smoothly and your team productive.
Most issues are resolved remotely, so where you are makes no difference to how quickly we respond. An engineer can attend in person when something needs hands on it.
Our support is not a one-size-fits-all solution. We take the time to understand your business, its challenges, goals and requirements, and align our service with your operations and industry.
We’ve invested in industry-leading IT support and cyber security solutions, and our partnerships with globally recognised vendors bring expert insight and highly competitive pricing.
We don’t just fix issues quickly. We proactively monitor your systems to identify and resolve potential problems early, reducing disruption and keeping your team productive.
No obligation
Tell us what is not working and we will tell you what we would do about it. No pressure and no jargon.
Thank you WhizzIT for a smooth migration from Google to Microsoft 365. We really appreciate how professional the team are.
Good to know
Not covered here? Ask us directly — same working day response.
020 4634 2518IT support covers the services that keep your business technology maintained, troubleshot and improved. From fixing hardware issues and managing software updates to cyber security, it keeps your business operating smoothly without downtime.
We categorise faults into priority groups. P1 faults require immediate attention and are reserved for major incidents where your whole business is unable to operate, such as an internet outage. Priorities range from P1 down to P5, each with its own SLA that dictates how quickly we respond to and resolve the fault.
Yes. We shape the service around your team size, so you get the same tooling, security and response times whatever your headcount.
Our onboarding process is simple. We start with a thorough assessment of your current IT systems and business needs, create a customised support plan, install any tooling needed for remote assistance, and begin supporting your business. It really is that simple.
We’re a small, family-run managed service provider that prioritises exceptional service above all else. Unlike larger providers with thousands of clients, we build strong relationships and provide personalised IT support with care, attention and a tailored approach.
Simply contact us for a free consultation and we’ll assess your IT needs and recommend the best support package for your business.
Customer stories
Great IT support company. The WhizzIT team are professional, responsive and easy to work with. Any issues are dealt with quickly and they are never slow to pick up the phone. It is reassuring to know we can rely on them for our day to day IT support.
Have been using this company for a few months and I couldn’t be happier. Very professional and reliable.
Billy provides a superb service; responsive, attentive and very knowledgeable about IT.
Every review here is verified on our Google profile. Read them on Google
Pricing
No rigid packages and no surprises. We shape your support plan and price around your team, systems and goals, then give you a clear, no-obligation quote. Most businesses are surprised how affordable proactive, fully managed IT really is.
Technology partners
We hold partner status with the vendors behind the tools we deploy, so your licensing, support and escalation come direct from the source rather than through a reseller chain.
Written and maintained by the WhizzIT team. Cyber Essentials certified and a Microsoft Cloud Solution Provider.
