124 City Rd, London EC1V 2NX Caxton Point Business Centre, Caxton Way, Stevenage SG1 2XT
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Managed IT Support

Fast, effective IT support

Unlimited remote service desk, onsite engineers when you need them and ITIL-aligned processes that fix things properly, first time, for businesses across the UK.

5.0 Google reviews Microsoft Cloud Solution Provider Cyber Essentials Certified Same working day response UK-wide coverage
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The businesses we look after

What it covers

Support for your whole environment

Our IT support covers the ongoing maintenance and management of your end users, hardware and infrastructure, so your business keeps running smoothly even when technical issues arise, as they inevitably do.

Support covers everything from simple tasks like password resets and new user setup through to complex challenges like resolving security issues. We follow ITIL-aligned processes, respond fast and fix things properly, first time.

Talk to our team

Remote IT Support

Our technicians securely access your systems from anywhere to resolve issues quickly, from software errors and updates to security alerts and connectivity problems. No waiting for a visit, fast responses, minimal disruption and constant access to expert help.

Onsite IT Support

Hands-on help at your premises for anything that needs physical attention: hardware installation, server maintenance, network setup and complex troubleshooting. An engineer can be on site when hardware needs hands on it.

Managed IT support

What's included

Everything your team needs to stay productive, wrapped into one predictable monthly service.

  • Unlimited remote service desk by telephone and ticketing system
  • Onsite support when required for hardware issues
  • Automated updates and patch management for Windows and Mac
  • Advanced endpoint protection for Windows and macOS devices
  • Fast service level agreements and rapid resolution times
  • Asset and licence management to keep on top of your technology
Straight answers

Want to know what this would cost?

No rigid packages and no surprises. We price around your team, systems and goals, then give you a clear quote.

By the numbers

Proof, not promises

60%
Resolved on first call

Most issues fixed without a callback.

100%
Customer satisfaction

Backed by five-star reviews across the board.

Same day
First response

Real people answer the phone, no queues.

5
Rated on Google

Read our reviews

Why WhizzIT

Why work with us?

We resolve IT issues quickly while proactively monitoring your systems to prevent future problems, keeping your business running smoothly and your team productive.

Expert engineers

Most issues are resolved remotely, so where you are makes no difference to how quickly we respond. An engineer can attend in person when something needs hands on it.

Tailored IT support

Our support is not a one-size-fits-all solution. We take the time to understand your business, its challenges, goals and requirements, and align our service with your operations and industry.

Industry-leading tools

We've invested in industry-leading IT support and cyber security solutions, and our partnerships with globally recognised vendors bring expert insight and highly competitive pricing.

Proactive approach

We don't just fix issues quickly. We proactively monitor your systems to identify and resolve potential problems early, reducing disruption and keeping your team productive.

No obligation

Not sure where to start?

Tell us what is not working and we will tell you what we would do about it. No pressure and no jargon.

Thank you WhizzIT for a smooth migration from Google to Microsoft 365. We really appreciate how professional the team are.

Amy Welch, Director, Ixia Clinical · see all 15 reviews

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We respond the same working day.

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Good to know

Frequently asked questions

IT support covers the services that keep your business technology maintained, troubleshot and improved. From fixing hardware issues and managing software updates to cyber security, it keeps your business operating smoothly without downtime.
We categorise faults into priority groups. P1 faults require immediate attention and are reserved for major incidents where your whole business is unable to operate, such as an internet outage. Priorities range from P1 down to P5, each with its own SLA that dictates how quickly we respond to and resolve the fault.
Yes. We shape the service around your team size, so you get the same tooling, security and response times whatever your headcount.
Our onboarding process is simple. We start with a thorough assessment of your current IT systems and business needs, create a customised support plan, install any tooling needed for remote assistance, and begin supporting your business. It really is that simple.
We're a small, family-run managed service provider that prioritises exceptional service above all else. Unlike larger providers with thousands of clients, we build strong relationships and provide personalised IT support with care, attention and a tailored approach.
Simply contact us for a free consultation and we'll assess your IT needs and recommend the best support package for your business.
Straight answers

Prefer to talk it through?

We answer the phone ourselves. No call queues and no ticket numbers just to ask a question.

Customer stories

What our support clients say

Great IT support company. The WhizzIT team are professional, responsive and easy to work with. Any issues are dealt with quickly and they are never slow to pick up the phone. It is reassuring to know we can rely on them for our day to day IT support.

TSTommy SabineDirector, Codeshield

Have been using this company for a few months and I couldn't be happier. Very professional and reliable.

BCBoris CarozziProcurement Manager, BF International

Billy provides a superb service; responsive, attentive and very knowledgeable about IT.

MTMatthew TempleDirector

Every review here is verified on our Google profile.

Pricing

Pricing built around your business

No rigid packages and no surprises. We shape your support plan and price around your team, systems and goals, then give you a clear, no-obligation quote. Most businesses are surprised how affordable proactive, fully managed IT really is.

Technology partners

Brands we partner with

We hold partner status with the vendors behind the tools we deploy, so your licensing, support and escalation come direct from the source rather than through a reseller chain.

Fortinet Authorized Partner
Pax8 partner
Dell Technologies Authorized Partner
Acronis Cloud Backup Provider Partner
NinjaOne partner
Ready when you are

Ready to take IT off your plate?

Book a free consultation and see what five-star, jargon-free IT support feels like.

Send us a message

Tell us what you need. We respond the same working day.

Please enter your name.
Please enter a valid email.
Please let us know how we can help.
Please complete the reCAPTCHA to continue.
Got it, thank you.

Your message is with the team. We'll respond the same working day.

Need it sorted sooner? Call 020 4634 2518

Sorry, something went wrong. Please call 020 4634 2518 or email info@whizzit.co.uk.
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