Managed Cloud Services

Microsoft 365 Backup Services

Microsoft 365 keeps your business running, but native retention isn’t a backup. We add dedicated protection, proactive monitoring and fast recovery across Exchange Online, SharePoint, OneDrive and Teams.

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Customer satisfaction
100%
Years of combined experience
35+
Average first response
9 min

Understanding the problem

The real problem usually appears after data has gone

Businesses depend on Microsoft 365 for email, collaboration and file storage, but cloud storage alone doesn’t guarantee full data protection. A deleted mailbox, a lost SharePoint file or a ransomware attack can halt operations when there’s no dedicated recovery strategy.

Microsoft 365’s native features were never designed to replace a dedicated backup. We close that gap with reliable backup, proactive monitoring and fast recovery, built around how your teams actually work.

Backup sits alongside your Microsoft 365 tenancy covering Exchange Online, SharePoint, OneDrive and Teams, with restores handled by us rather than left to you to work out. It is priced per user at a fixed monthly cost rather than bundled into rigid packages, so it scales with your team. Everything runs through the same UK service desk that handles your day-to-day tickets, so there is no separate team to chase.

Man working on a laptop at his desk in a bright, colourful office

Managed Cloud ServicesMicrosoft 365 Backup

Common data risks we uncover

  • Reliance only on Microsoft’s native retention features
  • Exchange Online mailboxes without dedicated backup
  • SharePoint and Teams data that can’t be easily recovered
  • Inconsistent recovery policies across departments
  • Limited reporting on backup success and recovery readiness
  • Business information exposed to accidental deletion or ransomware

Certified & accredited

Credentials you can check

  • Cyber Essentials certified

    Cyber Essentials certified

    Independently assessed against the UK government-backed scheme, so our security fundamentals are verified rather than simply claimed. We help clients certify too. How Cyber Essentials helps you
  • Microsoft Cloud Solution Provider

    Microsoft Cloud Solution Provider

    A direct partnership with Microsoft. We license, deploy and support Microsoft 365 and Azure for you, with escalation straight to Microsoft when it is needed. Our Microsoft cloud services

Cyber Essentials is a UK government scheme run by the National Cyber Security Centre, delivered by IASME. You can verify what the certification covers at source.

The difference it makes

From native retention to dedicated protection

Without Microsoft 365 backup

  • Limited recovery options
  • Reliance on retention policies
  • Greater risk of permanent data loss
  • Increased business disruption

With dedicated backup protection

  • Reliable data recovery
  • Dedicated backup protection
  • Faster restoration of critical data
  • Stronger business continuity

Our approach

Building backup around how your teams actually work

We review Exchange Online, SharePoint, OneDrive, Teams and your existing recovery arrangements before putting protection in place.

  1. Protecting business-critical data

    Safeguarding the Exchange Online, SharePoint, Teams and OneDrive data your business runs on.

  2. Strengthening recovery capabilities

    Dependable recovery of deleted emails, documents, conversations and business records.

  3. Reducing business risk

    Minimising the impact of accidental deletion, ransomware and everyday user error.

  4. Improving backup visibility

    Ongoing monitoring for greater confidence in backup health and recovery readiness.

  5. Supporting business continuity

    Quick recovery of important information with minimal disruption to your team.

  6. Strategic data protection planning

    Backup strategies that scale as your organisation grows and changes.

What we deliver

Backup that reflects how you use Microsoft 365

Dedicated protection across every part of your Microsoft 365 environment.

  1. Exchange Online backup

    Protecting business email, contracts, supplier conversations and operational decisions, beyond standard retention.

  2. OneDrive backup

    Protecting working documents and spreadsheets from accidental deletion, corruption or ransomware.

  3. SharePoint backup

    Protecting shared documents, project information and the company records teams depend on.

  4. Microsoft Teams backup

    Preserving collaboration data and the operational knowledge held inside Teams.

  5. Backup monitoring

    Continuous monitoring that confirms data stays protected and ready for recovery.

  6. Recovery support

    Practical recovery support to minimise disruption and restore team access quickly.

Ready when you are

Want this looked at on your own setup?

We will review what you are running now and tell you what genuinely needs attention first.

Have been using this company for a few months and I couldn’t be happier. Very professional and reliable.

Boris Carozzi, Procurement Manager, BF International

The benefits

Confidence that your data is genuinely protected

With WhizzIT as your Microsoft 365 backup provider, you get dedicated protection and fast recovery, backed by ongoing monitoring from experienced Microsoft specialists.

  1. Exchange Online protection

    Ongoing support

    Exchange Online protection

    Keeping business email safeguarded well beyond standard retention.

    Teams & SharePoint recovery

    Restoring shared files, records and collaboration data when it matters.

    Business continuity

    Quick recovery of important information with minimal disruption.

    Backup monitoring

    Continuous checks that data remains protected and recoverable.

  • Dedicated protection across Microsoft 365 services
  • Reliable recovery of business-critical information
  • Reduced risk of permanent data loss
  • Better protection against ransomware and user error
  • Faster recovery when information is needed
  • Ongoing monitoring from experienced Microsoft specialists

Case study

Protecting a growing financial services business after Microsoft 365 migration

Network patch panel with structured cabling
  1. The problem

    Exchange Online, SharePoint, Teams and OneDrive were central to operations, but the business relied entirely on Microsoft’s native retention. After accidental deletions, management recognised the need for dedicated backup to support long-term continuity.

  2. Our action

    We reviewed the Microsoft 365 environment, identified where critical information lived, and implemented dedicated backup across Exchange Online, SharePoint, OneDrive and Teams, with backup monitoring, recovery validation and multi-factor authentication.

24%
Less admin time on IT issues
21%
Better staff efficiency
4×
Visibility across locations
5 mo
To measurable results

Expertise you can trust

Why businesses trust WhizzIT with Microsoft 365 backup

Our engineers bring more than 30 years of combined IT experience, supporting over 350 users, managing more than 500 business devices and resolving more than 2,000 support requests during 2025.

  • 30+ years combined experience
  • 350+ users supported
  • 500+ devices managed
  • 2,000+ requests resolved in 2025
  • Microsoft Cloud Solution Provider
  • Cyber Essentials certified

Great IT support company. The WhizzIT team are professional, responsive and easy to work with. Any issues are dealt with quickly and they are never slow to pick up the phone when you need them.

Tommy SabineGoogle Review

Good to know

Microsoft 365 backup FAQs

Not covered here? Ask us directly — same working day response.

020 4634 2518
Doesn’t Microsoft already back up my data?

Microsoft 365 includes retention features, but they weren’t designed to replace a dedicated backup. A deleted mailbox, a lost SharePoint file or a ransomware attack can leave you without a reliable way to recover, which is exactly the gap dedicated backup closes.

Which Microsoft 365 services do you protect?

We provide dedicated backup for Exchange Online, OneDrive, SharePoint and Microsoft Teams, covering the email, files, records and conversations your teams rely on every day.

How do we know our backups are actually working?

We monitor backups continuously and validate recovery, so you have ongoing confidence in backup health and recovery readiness, rather than finding out only when something goes wrong.

How quickly can lost data be recovered?

Dedicated backup means faster restoration of critical data. We provide practical recovery support to minimise disruption and restore team access quickly.

Technology partners

Brands we partner with

We hold partner status with the vendors behind the tools we deploy, so your licensing, support and escalation come direct from the source rather than through a reseller chain.

  • Fortinet Authorized Partner
  • Dell Technologies Authorized Partner
  • NinjaOne partner
  • Pax8 partner
  • Acronis partner