Insurance Services08 / 08
Managed IT Services for Insurance
Secure, compliant and resilient IT for insurance brokers and firms.
Policy platforms, claims systems and fast access to customer records.
Prefer to talk? 020 4634 2518Got it, thank you. Your callback request is with the team. We’ll respond the same working day. Need it sorted sooner? Call 020 4634 2518
- Customer satisfaction
- 100%
- Years of combined experience
- 35+
- Average first response
- 9 min
Built for insurance
Technology insurance teams can rely on
Insurance businesses handle large volumes of sensitive client and policy data under regulatory scrutiny, and depend on systems being available to serve clients.
WhizzIT protects your data, supports your compliance obligations and keeps your systems resilient and secure, with cyber security built into everything we do.
What you get with WhizzIT
- 01Protection for sensitive client and policy data
- 02Support for regulatory and compliance requirements
- 03Resilient, always-on systems
- 04Secure remote and hybrid working
- 05Advanced cyber security and monitoring
- 06Backup and disaster recovery procedures
Brokers, MGAs and insurers
The resilience you sell is the resilience you are judged on
Insurance businesses hold an unusual concentration of sensitive personal data and, in health and protection lines, special-category data too. They also occupy an awkward position: a broker whose systems are down is unavailable at exactly the moment a client needs to notify a claim.
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01
Claims and renewal peaks are not evenly spread
Workload arrives in bursts around renewal dates and after weather events, and capacity has to be there on the day rather than on average. Monitoring that only reports monthly uptime will miss the hour that actually mattered.
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02
Broker platforms and insurer portals are the working day
Quoting, binding and claims handling all run through a mix of broker software and insurer extranets, each with its own authentication and browser quirks. Keeping that estate stable, patched and accessible is most of the practical support work in this sector.
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03
Special-category data raises the bar on access
Where medical or health information is held, the standard for who can see what stops being a matter of tidiness and becomes a matter of lawful basis. Role-based access, logging and reviewed permissions are the mechanics that make that defensible.
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04
Delegated authority means someone else’s data on your systems
MGAs and brokers operating under delegated authority hold data the insurer remains accountable for, which means the insurer’s own assurance requirements land on your infrastructure. Expect questions about encryption, retention periods, sub-processors and breach notification timelines, and expect them in a questionnaire rather than a conversation. Having those answers documented in advance turns a two-week scramble into an afternoon.
Related regulated sectors: financial services and legal firms.
What we do
Everything IT, under one roof
From day-to-day support to cyber security and full projects, we take care of the technology so your team can focus on the work that matters.
- IT SupportThe ongoing maintenance and management of your end users, hardware and infrastructure, keeping you running day to day.
- Cyber SecurityRobust protection for your cloud, devices and data, aligned to Cyber Essentials best practice.
- Managed Cloud ServicesMicrosoft 365, Azure and Google Workspace managed end to end, secure, backed up and always available.
- Network ManagementReliable, resilient networks designed, built and monitored by our engineers.
- IT Project ManagementOffice moves, migrations and upgrades delivered on time, without disrupting your team.
- IT Support PackagesPredictable, fixed-cost packages that cover your whole team. Get in touch for the right fit.
No obligation
Want IT that fits how your business works?
Tell us how your team operates day to day and we will shape the support around it.
“Billy provides a superb service; responsive, attentive and very knowledgeable about IT.” Matthew Temple, Director
Certified & accredited
Credentials you can check
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Cyber Essentials certified
Independently assessed against the UK government-backed scheme, so our security fundamentals are verified rather than simply claimed. We help clients certify too. How Cyber Essentials helps you -
Microsoft Cloud Solution Provider
A direct partnership with Microsoft. We license, deploy and support Microsoft 365 and Azure for you, with escalation straight to Microsoft when it is needed. Our Microsoft cloud services
Cyber Essentials is a UK government scheme run by the National Cyber Security Centre, delivered by IASME. You can verify what the certification covers at source.
Good to know
Frequently asked questions
Not covered here? Ask us directly — same working day response.
020 4634 2518Do you support insurance brokers and firms?
Yes. We support insurance businesses with secure, compliant and resilient IT, including cyber security, cloud, backups and responsive day-to-day support.
Can you help with compliance and data protection?
We help you meet your data-protection and regulatory obligations through access management, endpoint protection, secure configuration, monitoring and clear reporting.
How do you keep our systems available?
Through proactive monitoring, resilient design and tested backup and disaster recovery, so you can keep serving clients even when something goes wrong.
Technology partners
Brands we partner with
We hold partner status with the vendors behind the tools we deploy, so your licensing, support and escalation come direct from the source rather than through a reseller chain.



