Expert support for Mac-first and mixed environments, managed and secured properly.
Plenty of IT providers treat Macs as an afterthought. For Mac-first and creative teams, that means slow, frustrating support.
WhizzIT supports macOS properly, device management, security and support, whether you're all-Mac or a mixed Windows and Mac environment.
Back to IT SupportWhat's included
Most Mac problems in a business are not really Mac problems. They are the result of nobody managing the devices centrally.
With Apple Business Manager and automated device enrolment, a Mac bought for a new starter can be shipped straight to them. It enrols itself the first time it is switched on, applies your settings, installs the apps they need and lands ready to work. Nobody has to sit and build it, and nobody has to post it to us first.
Configuration profiles let us set the things that matter once and have them hold across every device: full-disk encryption on, the firewall enabled, a sensible screen lock, and administrator rights given deliberately rather than by default. New Macs inherit the same standard automatically.
macOS releases, browsers and business apps are kept current on a schedule instead of whenever someone gets round to clicking the prompt. When a device is lost, or someone leaves, it can be locked or wiped remotely and the licences reclaimed rather than quietly disappearing.
Hardly any business runs on one platform only. Designers and developers want Macs, finance and operations are on Windows, and the two have to share the same files, the same email and the same security rules. When that goes wrong, it is almost never because the hardware cannot cope. It is because identity and file access were never joined up.
The fix is to stop treating Macs as visitors on the network. Connect them to the same directory everyone else uses, so a Mac user signs in with the same Microsoft 365 account, the same multi-factor authentication applies, and revoking access when someone leaves genuinely revokes it everywhere.
Keep shared files in SharePoint and OneDrive rather than a legacy file share, which is where cross-platform setups usually start to creak. Then test the practical things on both platforms instead of assuming they work. Printing, VPN and conditional access are the usual culprits.
We are a Microsoft Cloud Solution Provider, so the Microsoft 365 and Entra ID side is handled directly by us rather than through a reseller chain, and the Mac side is managed to the same standard as the PCs beside it.
The idea that Macs do not get malware is comfortably out of date. macOS is actively targeted, most commonly by information stealers dressed up as legitimate installers or browser downloads, which go after saved passwords, browser sessions and crypto wallets. The delivery method is usually a person being persuaded to run something, which is exactly why endpoint protection and user awareness both matter.
macOS does ship with some solid defences of its own. Gatekeeper and notarisation check what is allowed to run, XProtect removes known malicious software, and System Integrity Protection stops much of the operating system being tampered with. Those are a solid floor, not a managed security programme. None of them tell you that a device has stopped receiving updates, that encryption was switched off, or that someone has been granted admin rights they should not have.
The five Cyber Essentials controls apply to Macs exactly as they apply to Windows: firewalls, secure configuration, user access control, malware protection and patch management. We hold Cyber Essentials certification ourselves and take clients through it, and Macs are assessed alongside everything else rather than quietly left out of scope.
What we put in place
Independently assessed against the UK government-backed scheme, so our security fundamentals are verified rather than simply claimed. We help clients certify too.
How Cyber Essentials helps you
A direct partnership with Microsoft. We license, deploy and support Microsoft 365 and Azure for you, with escalation straight to Microsoft when it is needed.
Our Microsoft cloud servicesCyber Essentials is a UK government scheme run by the National Cyber Security Centre, delivered by IASME. You can verify what the certification covers at source.
Tell us the problem and we will point you to the right fix, even if that turns out not to be us.
Ben Wilmot, Director, Canbury Insights · see all 15 reviewsExcellent service. Great insight and highly supportive. Thank you Billy.
We manage and secure your Macs with proper MDM and endpoint protection.
Expert help for macOS and Apple devices, remotely and onsite.
We support mixed Windows and Mac estates seamlessly.
We hold partner status with the vendors behind the tools we deploy, so your licensing, support and escalation come direct from the source rather than through a reseller chain.
Book a free consultation and we'll tailor it to your business.