How WhizzIT set up MBKB Group's IT environment and has kept it running smoothly ever since, with personal, responsive support behind every interaction.
For a growing, people-focused organisation, IT has to just work: staff spread across locations, learners depending on systems being available, and a leadership team that needs technology handled so it can focus on delivery. Getting the initial setup right, and having genuinely responsive support behind it, was the priority.
WhizzIT handled the setup of the group's IT environment and has provided ongoing support ever since. Every interaction is handled personally, clear communication, quick responses and a team that takes ownership of issues until they're resolved.
Across more than 140 supported staff, issues are picked up the same working day and resolved in an average of 1 hour 20 minutes. The CEO describes working with WhizzIT as a revelation: an amazing setup experience, outstanding customer service, and the confidence of knowing the organisation's IT is in safe hands.
Tell us the problem and we will point you to the right fix, even if that turns out not to be us.
Lady Julia Carter, Member, House of Lords · see all 15 reviewsBilly gave me a wonderful service. I would recommend him highly.
"Working with Billy and the WhizzIT team has been a revelation, amazing support in set up, outstanding customer service and a pleasure at every interaction."
Responsive, personal day-to-day support for 140+ staff across locations.
Learn moreCloud platforms managed, secured and backed up so systems are always available.
Learn moreSecure, always-on IT shaped around a fast-moving professional services organisation.
Learn moreWe hold partner status with the vendors behind the tools we deploy, so your licensing, support and escalation come direct from the source rather than through a reseller chain.
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