How WhizzIT keeps the systems guests never see, bookings, payments, tills and Wi-Fi, running across the group's three venues, with one number to call whenever anything needs attention.
Hospitality businesses live and die by systems that guests never see: bookings, payments, tills, Wi-Fi, music and screens. Across three distinct venues, hotel, restaurant and sports bar, the group needed IT that simply works, and a partner who picks up the phone the moment it doesn't. With a small management team wearing many hats, long support queues and ticket portals weren't an option; issues needed resolving fast, often outside standard business hours.
WhizzIT provides ongoing IT support across all of the group's venues, covering the systems day-to-day trade depends on. Support is phone-first: a call gets straight through to an engineer who knows the sites and their setup, rather than a queue or a call-back promise. When the group refurbished its sports bar and grill, we supported the technology side of the fit-out, making sure the new venue's IT was ready alongside everything else.
The group gets reliable IT across all venues and a single number to call when anything needs attention, with issues typically handled there and then. That reliability, at a price that makes sense for an independent hospitality business, is why they've stayed with us.
"Great IT company, very responsive, knowledgeable and very reasonably priced for the service they provide."
Phone-first, day-to-day support across the hotel, restaurant and sports bar.
Learn moreReliable Wi-Fi and connectivity for guests, tills and back-of-house systems.
Learn moreKeeping bookings, payments and customer data protected across every venue.
Learn moreBook a free consultation and we'll keep your systems running so you can look after your guests.