Managed Cloud Services
Cloud Management Services
The daily running of your cloud platforms, managed end to end so everything stays secure and available.
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- Customer satisfaction
- 100%
- Years of combined experience
- 35+
- Average first response
- 9 min
Overview
Your cloud, managed day to day
Cloud platforms like Microsoft 365 and Google Workspace need ongoing management, users, licences, security and backups, to stay secure, cost-effective and available.
WhizzIT takes care of all of it, from resets and onboarding to security configuration and monitoring, so your team just gets on with work.
Day-to-day cloud administration is handled for you, covering users, licences, security configuration and monitoring across Microsoft 365 and Google Workspace. Everything runs through the same UK service desk that handles your day-to-day tickets, so there is no separate team to chase. Across 2025 our average first response time was 9 minutes and our average resolution time was 6 hours, measured across every ticket we handled. We are a team of five engineers supporting more than 30 UK businesses, from two-user teams to organisations of 150+ users. WhizzIT is Cyber Essentials certified and a Microsoft Cloud Solution Provider, so our security fundamentals are independently assessed rather than simply claimed.
Managed Cloud ServicesCloud Management
What’s included
- User onboarding, offboarding and resets
- Licence management and cost control
- Security and access configuration
- Backup management and monitoring
- Email and collaboration administration
- Ongoing support and proactive monitoring
What drifts if nobody owns it
A tenant does not stay tidy on its own
Microsoft 365 and Google Workspace are set up once, usually carefully, and then reality happens. People join and leave, someone shares a folder to get a job done on a Friday, a trial licence quietly becomes a renewal, an app gets granted access and is never looked at again. None of it is negligence. It is what a live system does when no one has been given the job of tending it.
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Leavers who never fully left
Offboarding usually gets the obvious part right, which is disabling the sign-in. What tends to survive is everything attached to that person: files owned by their account, a shared mailbox they still have rights to, an app password issued years ago, a personal device still enrolled. The tidy version archives the mailbox, transfers ownership of their files to a named colleague, revokes tokens and sessions rather than only the password, and then releases the licence. Done in that order, nothing is lost and nothing is left open.
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Licences bought for a headcount you no longer have
The common pattern is paying for more seats than people, while some of the people you do have sit on a licence tier above what their role needs, and a handful sit below what they actually use. Reviewing assignment against real usage two or three times a year usually pays for the review several times over. As a Microsoft Cloud Solution Provider we can adjust your licensing directly rather than sending you to a portal to work it out yourself.
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Sharing links that outlived their purpose
Anyone-with-the-link sharing is genuinely useful and genuinely hard to retire, because the link keeps working long after the project ends and nobody remembers creating it. Expiry dates on external shares, a periodic report of what is shared outside the business, and a default that favours named access over open links keep this manageable without making collaboration painful.
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Third-party apps holding standing consent
Someone signs in to a tool with their work account and grants it permission to read mail or files. That consent persists whether or not the tool is still in use, and it is not visible unless somebody looks. Reviewing granted permissions and deciding whether users can consent on their own behalf is a small piece of configuration that closes a route people rarely think about.
Ready when you are
Tell us what is slowing your team down
Describe the problem in a sentence. We’ll respond the same working day, with no obligation.
Working with Billy and the WhizzIT team has been a revelation. Amazing support in set up, outstanding customer service and a pleasure at every interaction.
What management includes
Available is not the same as backed up
Both Microsoft and Google are explicit that they guarantee the availability of the service, not the recoverability of your content. Their job is that the platform is there; keeping a copy of what you put in it is yours. Deleted items sit in a recycle bin for a limited window and then go, and a compromised account that deletes deliberately can empty that bin too.
So part of managing a tenant is making sure something independent is holding a copy, and that somebody has actually restored from it. A backup nobody has tested is a belief rather than a control. We cover that with Microsoft 365 backup and Google Workspace backup, and the wider recovery picture sits in business continuity and disaster recovery.
The rest is unglamorous and matters: multi-factor enforced rather than merely available, conditional access rules that fit how your team actually works, admin accounts separated from everyday accounts, and someone reading the alerts. That is the day-to-day of cloud management, and it is mostly invisible when it is being done properly.
Certified & accredited
Credentials you can check
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Cyber Essentials certified
Independently assessed against the UK government-backed scheme, so our security fundamentals are verified rather than simply claimed. We help clients certify too. How Cyber Essentials helps you -
Microsoft Cloud Solution Provider
A direct partnership with Microsoft. We license, deploy and support Microsoft 365 and Azure for you, with escalation straight to Microsoft when it is needed. Our Microsoft cloud services
Cyber Essentials is a UK government scheme run by the National Cyber Security Centre, delivered by IASME. You can verify what the certification covers at source.
How we help
What we deliver
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Administer
Users, licences and day-to-day changes handled quickly and correctly.
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Secure
Best-practice security and access configuration, monitored continuously.
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Support
Responsive help for your team whenever they need it.
Good to know
Frequently asked questions
Not covered here? Ask us directly — same working day response.
020 4634 2518What platforms do you manage?
Primarily Microsoft 365 and Google Workspace, including email, collaboration, identity, licensing and backups.
Can you manage licences and reduce cost?
Yes. We manage your licences and right-size them so you’re not paying for more than you use.
Do you handle onboarding and offboarding?
Yes. We handle new starters, leavers and changes securely and promptly, following your processes.
Technology partners
Brands we partner with
We hold partner status with the vendors behind the tools we deploy, so your licensing, support and escalation come direct from the source rather than through a reseller chain.
