Network management

Networks that just work

Designed, built, monitored and secured, we keep your business connected with fast, reliable, always-on networks, wherever your sites are.

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Customer satisfaction
100%
Years of combined experience
35+
Average first response
9 min

What it covers

Your infrastructure, in expert hands

Our network management service maintains your business connectivity, reliability and security through performance monitoring, bandwidth optimisation and maximised uptime. If you are still comparing suppliers, we have written a guide on how to choose a managed network services provider.

We configure and manage your routers, switches and firewalls, control user access permissions and prevent security risks through proactive monitoring and intrusion detection. Connectivity can even be provided as a fully managed service.

Network engineer patching a cabinet in a server rack

Always watching

What we monitor, around the clock

Most network problems announce themselves before anyone raises a ticket. These are the things we watch so they do not reach your team.

Network health Illustrative view of a monitored estate
  • Connectivity Lines, failover and latency at every site Healthy
  • Firewalls Rules, firmware and blocked traffic Healthy
  • Wi-Fi Coverage, channels and access-point health Healthy
  • Switching Port errors, capacity and VLAN changes Healthy
  • Backups Config backups so a failed device is a swap, not a rebuild Healthy
  • Alerts Investigated by an engineer before you notice Healthy

Network management

Designed, built and kept running

Fully managed connectivity, backed by clear SLAs and rapid response times.

ITIL-aligned processes and the latest technology deliver support across the UK, with 100% customer satisfaction, over ten five-star reviews, and clear SLAs on every ticket. Network work that needs an engineer on site is covered from our London and Stevenage offices.

Why WhizzIT

Support you can trust

01

24/7 monitoring

Round-the-clock network performance and system monitoring, with regular infrastructure health checks to catch issues early.

02

Design & upgrades

Network design, upgrades and expansions that scale with your growth and future-proof your infrastructure.

03

Rapid-response SLAs

Faults are prioritised P1 to P5, each with a defined SLA governing our response and resolution times.

04

Remote & onsite

Expert help remotely for most issues, with engineers on hand for anything that needs attention in person.

The businesses we look after

  • MBKB Group
  • Canbury Insights
  • Ixia Clinical
  • BF International
  • Clariti AI
  • Borough Broth
  • Pareto Shipbrokers
  • Caronne Care
  • The Charity Learning Consortium
  • The Portland Hotel Group
  1. Data Backup & Disaster Recovery

    Secure, automated backups protect your critical business information from hardware failure, human error and cyber attacks. Encrypted storage, offsite replication and rapid recovery keep downtime to a minimum.

  2. Network Security Monitoring

    Constant, real-time visibility across your infrastructure, tracking traffic, identifying unusual activity and blocking unauthorised access. Advanced threat intelligence and automated alerts keep your network safe and compliant.

Certified & accredited

Credentials you can check

  • Cyber Essentials certified

    Cyber Essentials certified

    Independently assessed against the UK government-backed scheme, so our security fundamentals are verified rather than simply claimed. We help clients certify too. How Cyber Essentials helps you
  • Microsoft Cloud Solution Provider

    Microsoft Cloud Solution Provider

    A direct partnership with Microsoft. We license, deploy and support Microsoft 365 and Azure for you, with escalation straight to Microsoft when it is needed. Our Microsoft cloud services

Cyber Essentials is a UK government scheme run by the National Cyber Security Centre, delivered by IASME. You can verify what the certification covers at source.

No obligation

Not sure where to start?

Tell us what is not working and we will tell you what we would do about it. No pressure and no jargon.

Working with Billy and the WhizzIT team has been a revelation. Amazing support in set up, outstanding customer service and a pleasure at every interaction.

Mark Bremner, CEO, MBKB Group

Good to know

Frequently asked questions

Not covered here? Ask us directly — same working day response.

020 4634 2518
What is network management?

Network management is the process of administering, monitoring and maintaining computer networks to ensure optimal performance, security and reliability.

Why is network management important for businesses?

Effective network management prevents downtime, ensures fast and secure communication, improves productivity and safeguards data integrity.

How does network management improve security?

By continuously monitoring network activity, identifying unusual traffic patterns and controlling access, we detect threats early and prevent attacks.

How quickly can I get help with a network issue?

P1 faults, such as major incidents like an internet outage, receive immediate attention. Each priority group has its own SLA that dictates how quickly we respond to and resolve the fault.

Do you offer support for network upgrades and expansions?

Yes. We help with network design, upgrades and expansions so your infrastructure scales smoothly as your business grows.

Customer stories

What our clients say

They provide IT services for my 24 bed hotel, restaurant and newly refurbished sports bar and grill. Very responsive, knowledgeable and very reasonably priced. Special mention to Billy who never fails to pick up the phone.

John PringleCEO, The Portland Hotel Group

WhizzIT are always on hand to support my construction company. Being able to simply pick up the phone and receive great IT support is an essential part of running my business.

Gary HuffordOwner, GH Building & Landscaping

Have been using this company for a few months and I couldn’t be happier. Very professional and reliable.

Boris CarozziProcurement Manager, BF International

Every review here is verified on our Google profile. Read them on Google

Pricing

Pricing built around your business

No rigid packages and no surprises. We shape your support plan and price around your team, systems and goals, then give you a clear, no-obligation quote. Most businesses are surprised how affordable proactive, fully managed IT really is.

Technology partners

Brands we partner with

We hold partner status with the vendors behind the tools we deploy, so your licensing, support and escalation come direct from the source rather than through a reseller chain.

  • Fortinet Authorized Partner
  • Dell Technologies Authorized Partner
  • NinjaOne partner
  • Pax8 partner
  • Acronis partner

Written and maintained by the WhizzIT team. Cyber Essentials certified and a Microsoft Cloud Solution Provider.

Coverage

Every site, wherever it is

Cabling, Wi-Fi and firewalls installed and supported across the areas we cover, with remote monitoring everywhere in between.

All locations