Remote IT Support Cardiff
Secure remote access to resolve software errors, updates, security alerts and connectivity problems quickly, no waiting for a visit.
IT Support Cardiff
Managed IT ServicesCardiff
Managed IT services and support for Cardiff businesses: proactive monitoring, fast response and expert engineers, remote and onsite.
What it covers
Support that keeps Cardiff businesses running
We provide the ongoing maintenance and management of your users, hardware and infrastructure, from password resets to cyber security threat management, following the ITIL continual-improvement model.
Most issues are resolved remotely and fast. When something needs hands on hardware, our engineers travel to you, so Cardiff businesses get quick fixes and minimal disruption.
Onsite IT Support Cardiff
Hands-on help for hardware, networks and infrastructure, with proactive monitoring and rapid response to critical issues.
What we doEverything IT,
Everything IT,
under one roof
From day-to-day support to cyber security and full projects, we look after the lot so Cardiff businesses can focus on what they do best.
01
IT Support
The ongoing maintenance and management of your end users, hardware and infrastructure, keeping you running day to day.
Learn more 02Cyber Security
Robust protection for your cloud, devices and data, aligned to Cyber Essentials best practice.
Learn more 03Managed Cloud Services
Microsoft 365, Azure and Google Workspace managed end to end, secure, backed up and always available.
Learn more 04Network Management
Reliable, resilient networks designed, built and monitored by our engineers.
Learn more 05IT Project Management
Office moves, migrations and upgrades delivered on time, without disrupting your team.
Learn more 06IT Support Packages
Predictable, fixed-cost packages that cover your whole team. Get in touch for the right fit.
Learn moreManaged IT support
What's included
Everything a Cardiff team needs to stay productive, in one predictable monthly service.
- Unlimited remote service desk by phone and ticketing
- Automated Windows and Mac updates and patch management
- Advanced endpoint protection for Windows and macOS
- Fast SLAs and rapid resolution times
- Optional onsite support when required
- Asset and licence management
0
Average response time
0%
Resolved on first call
0%
Satisfaction rate
Why WhizzIT
Why work with us?
We resolve issues quickly while proactively monitoring your systems to prevent future problems.
Expert engineers
Covering London and the South East, we're perfectly positioned to support businesses across the region, most issues resolved remotely, onsite when you need us.
Tailored support
Not a one-size-fits-all solution. We take time to understand your business, its goals and industry, and align our service accordingly.
Industry-leading tools
We've invested in leading IT support and cyber security solutions, and our vendor partnerships bring expert insight and competitive pricing.
Proactive approach
We don't just fix issues fast, we proactively monitor your systems to catch and resolve problems early, reducing disruption.
Good to know
Frequently asked questions
Yes. We support businesses in and around Cardiff both remotely and onsite. Most issues are handled quickly by our UK-based service desk, with engineers available when hands-on help is needed.
Our average response time for tickets is 10 minutes, and 60% of issues are resolved on the first call. Faults are prioritised P1-P5, each with its own SLA, so the most urgent issues get the fastest attention.
Yes. We tailor enterprise-grade support to small and medium businesses at an affordable, predictable monthly cost.
Contact us for a free consultation. We'll assess your current setup and recommend the right support package for your business.
Ready when you are
Ready for dependable IT support in Cardiff?
Book a free consultation and see what five-star, jargon-free IT support feels like.