124 City Rd, London EC1V 2NX Caxton Point, Stevenage SG1 2XT
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IT Support London

IT support in London

Dependable IT support for small businesses across the capital, with expert advice, fast response times and proactive solutions, delivered remotely and onsite from our Central London base.

5.0 Google reviews Microsoft Cloud Solution Provider Same working day response London & Hertfordshire
Local IT support

Support that keeps London businesses running

Our IT support covers the continuous maintenance and management of your users, hardware and infrastructure, so your business keeps running smoothly even when technical issues arise, as they inevitably do.

From simple tasks like password resets and new user setup through to complex challenges like resolving security issues, we follow the ITIL continual improvement model, use cutting-edge technology, respond fast and fix things properly, first time.

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Remote IT Support London

Our technicians securely access your systems from anywhere to resolve issues quickly, from software errors and application updates to security alerts and connectivity problems. No waiting for a visit, minimal disruption and constant access to expert help.

Onsite IT Support London

Hands-on help at your premises for anything that needs physical attention, hardware maintenance, system upgrades, network setup and infrastructure management. With engineers in Central London, we're nearby when you need someone in the room.

On the ground in London

Why London businesses stay with us

Our office is at 124 City Rd, London EC1V 2NX, so London is the area we cover most closely. Businesses we support here include Canbury Insights and BF International.

We run a team of field engineers who attend customer sites in person. Plenty of issues never need a visit at all. We respond the same working day. When someone does ask for a site visit, we aim to have an engineer with them the same working day.

Being a few minutes from the City means we can be on site quickly for the things that genuinely need hands on hardware: a failed switch, a server that will not boot, a new office fit-out or a move.

Managed IT support

What's included

Everything your London team needs to stay productive, wrapped into one predictable monthly service.

  • Unlimited remote service desk by telephone and ticketing system
  • Automated updates and patch management for Windows and Mac
  • Advanced endpoint protection for Windows and macOS devices
  • Fast service level agreements and rapid resolution times
  • Optional onsite support when required for hardware issues
  • Asset and licence management to keep on top of your technology
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Straight answers

Want to know what this would cost?

No rigid packages and no surprises. We price around your team, systems and goals, then give you a clear quote.

Working with Billy and the WhizzIT team has been a revelation. Amazing support in set up, outstanding customer service and a pleasure at every interaction.

Mark Bremner, CEO, MBKB Group · see all 15 reviews

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Why WhizzIT

Why work with us?

We resolve IT issues quickly while proactively monitoring your systems to prevent future problems, keeping your London business running smoothly and your team productive.

Expert engineers based in London

Covering Central London and the surrounding boroughs, we're perfectly positioned to support businesses across the capital. Most issues are resolved remotely, and we're nearby whenever you need onsite support.

Tailored IT support

Our support is not a one-size-fits-all solution. We take the time to understand your business, its challenges, goals and requirements, and align our service with your operations and industry.

Industry-leading tools

We've invested in industry-leading IT support and cyber security solutions, and our partnerships with globally recognised vendors bring expert insight and highly competitive pricing.

Proactive approach

We don't just fix issues quickly. We proactively monitor your systems to identify and resolve potential problems early, reducing disruption and keeping your team productive.

Local expertise

A London IT partner you can rely on

With over 10 years of experience delivering IT support across London and the UK, we support businesses with anywhere from 5 to 130+ employees. Our UK-based service desk is there during the hours you need it.

With teams in London and the South East, we're perfectly placed to provide both remote and onsite support across the capital, combining local knowledge with enterprise-grade technology and care.

See all the areas we cover
  • 10+ years supporting London and UK businesses
  • Supporting teams from 5 to 130+ employees
  • UK-based service desk, remote and onsite
  • A small, family-run managed service provider
No obligation

Not sure where to start?

Tell us what is not working and we will tell you what we would do about it. No pressure and no jargon.

Good to know

Frequently asked questions

IT support covers the services that keep your business technology maintained, troubleshot and improved. From fixing hardware issues and managing software updates to cyber security, it keeps your business operating smoothly without downtime.
We provide trusted, award-winning IT support, cyber security and technology consultancy, all independently audited for quality and reliability. Whether you want a fully managed service or extra help alongside your internal team, we tailor our support to you.
It depends on your current setup, your resources and your working hours, evenings, weekends or weekdays, and whether you need remote help, onsite visits or a combination of both. We'll help you work out the right mix during a free consultation.
Yes. We offer support solutions tailored for small businesses, giving them enterprise-grade technology support at an affordable price.
Yes. We provide IT support across the UK, both remotely and onsite depending on your location, from our bases in London and Stevenage.
We categorise faults into priority groups. P1 faults require immediate attention and are reserved for major incidents where your whole business is unable to operate, such as an internet outage. Priorities range from P1 down to P5, each with its own SLA that dictates how quickly we respond to and resolve the fault.
Our onboarding process is simple. We start with a thorough assessment of your current IT systems and business needs, create a customised support plan, install any tooling needed for remote assistance, and begin supporting your business.
We're a small, family-run managed service provider that prioritises exceptional service above all else. Unlike larger providers with thousands of clients, we build strong relationships and provide personalised IT support with care, attention and a tailored approach.
Simply contact us for a free consultation and we'll assess your IT needs and recommend the best support package for your business.
Technology partners

Brands we partner with

We hold partner status with the vendors behind the tools we deploy, so your licensing, support and escalation come direct from the source rather than through a reseller chain.

Fortinet Authorized Partner
Pax8 partner
Dell Technologies Authorized Partner
Acronis Cloud Backup Provider Partner
NinjaOne partner
Ready when you are

Looking for reliable IT support in London?

Book a free consultation and see what five-star, jargon-free IT support feels like.

Send us a message

Tell us what you need. We respond the same working day.

Please enter your name.
Please enter a valid email.
Please let us know how we can help.
Please complete the reCAPTCHA to continue.
Got it, thank you.

Your message is with the team. We'll respond the same working day.

Need it sorted sooner? Call 020 4634 2518

Sorry, something went wrong. Please call 020 4634 2518 or email info@whizzit.co.uk.
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