Remote IT Support
Lightning-fast remote support that resolves the slow IT response times leading to unnecessary downtime, with proactive monitoring and real-time fixes and a response the same working day.
Proactive, security-first managed IT services for Edinburgh businesses. 24/7 threat monitoring, rapid response and IT support tailored to your business.
Edinburgh is one of the largest hubs for tech companies in Scotland, and between 40 and 45% of businesses here suffer at least one cyber attack each year. That makes strong, always-on security essential, not optional.
We provide 24/7 threat monitoring and response, so threats are identified and neutralised before they impact your operations. Security is built into everything we do, from the service desk to the cloud.
Explore our cyber securityLightning-fast remote support that resolves the slow IT response times leading to unnecessary downtime, with proactive monitoring and real-time fixes and a response the same working day.
Expert on-site help exactly when it matters. Our engineers provide fast, hands-on expertise for the critical issues that can't be resolved remotely.
Independently assessed against the UK government-backed scheme, so our security fundamentals are verified rather than simply claimed. We help clients certify too.
How Cyber Essentials helps you
A direct partnership with Microsoft. We license, deploy and support Microsoft 365 and Azure for you, with escalation straight to Microsoft when it is needed.
Our Microsoft cloud servicesProactive monitoring and helpdesk access that keeps your whole team productive, day in, day out.
Learn more 02Secure platform migration with ongoing optimisation, so your team can work from anywhere with confidence.
Learn more 03Firewall management, email security and 24/7 monitoring that keeps threats away from your business.
Learn more 04Continuous monitoring and infrastructure upgrades that keep every site fast, stable and secure.
Learn more 05Strategic consulting aligned with your business goals, delivered through regular planning sessions.
Learn more 06Automated backups and a tested recovery strategy that keep your business running, whatever happens.
Get in touchEverything your Edinburgh team needs to stay secure and productive, wrapped into one predictable monthly service.
Real people answer the phone, no queues.
Most issues fixed without a callback.
Backed by five-star reviews across the board.
Read our reviews
Describe the problem in a sentence. We'll respond the same working day, with no obligation.
John Pringle, CEO, The Portland Hotel Group · see all 15 reviewsVery responsive, knowledgeable and very reasonably priced. They provide IT services for my hotel, restaurant and sports bar and grill.
We help Edinburgh businesses remove stress, reduce risk and enable growth, with a proactive, security-first and business-aligned approach.
Managed IT with 24/7 monitoring, so threats are caught and neutralised before they reach you.
We commit to uptime guarantees, measuring ourselves on results rather than tickets closed.
Remote and onsite support built for modern, flexible working across your whole team.
Clear explanations of what's wrong and how it's fixed, so you always feel in control.
Industry-specific compliance support that keeps you aligned with the standards you need to meet.
Quarterly strategy sessions that keep your technology aligned with your growth plans.
Tell us what is not working and we will tell you what we would do about it. No pressure and no jargon.
We support businesses right across Edinburgh and the surrounding areas, combining a fast remote service desk with on-site engineers whenever hands-on help is needed.
Explore our IT supportWe hold partner status with the vendors behind the tools we deploy, so your licensing, support and escalation come direct from the source rather than through a reseller chain.




Book a free consultation and see what proactive, jargon-free IT support feels like.